Over the last nine years, I’ve had the opportunity to work with thousands of entrepreneurs from all over the world, giving me some unique perspectives that I’d like to share with you today.
The stereotype of the entrepreneur has changed. It’s no longer just two guys in a garage. Entrepreneurs come from all walks of life and transcend age, gender, and geography.
While we may look different and speak different languages, we are still more similar than dissimilar. We all want the same things, fear the same things, and even make the same mistakes.
After a while, I started building two archetypical personas of an entrepreneur: the artist and the innovator. I’ve found that every entrepreneur I’ve met falls into one of these two archetypes.
Let’s call them Steve and Larry.
Even though I’ve given them names to make them more personable, I want to reemphasize that what makes them similar isn’t their age, gender, or geography but that they both got hit with a “big idea” and decided to act upon it…
They look quite similar at the outset, but what differentiates them is how they look a year later.
A year later, Steve is still building his product. He has no product revenue and relies on part-time freelancing work to fund his product development. And he works alone.
On the other hand, Larry has a growing customer base, revenue, and team.
How did each of them end up in such a different place?
To answer that question, let’s take a flashback...
One year ago…
Steve is in his cubicle, lost in thought. Earlier that day, his manager told him that their parent company (from a recent acquisition) would shut down their offices in a couple of months. And Steve was given a choice to either relocate to headquarters or take a severance package.
Steve reads this as a sign.
He has always planned on starting his own company when the timing is right. After graduating from university, he made a conscious decision to join a promising startup to gain some first-hand experience before venturing out on his own. Even though his startup had a few bad product starts, they eventually managed to get acquired. Steve felt proud to have been part of the core team.
“This may be as good a time as any…” he thinks to himself.
He decides to take the evening to think things over.
Steve estimates that if he keeps his expenses in check, the severance package and his savings would provide him with a year of runway to get something off the ground. He does have this one idea that he’s been noodling around in his head for a few months already…
He takes the plunge and takes the severance package the next day.
Off to the races…
Steve wastes no time getting to work and starts building his product. He anticipates that if he stays focused and works full-time without distractions, he should be able to launch his first version in three months.
He wants to build his product the “right way,” so he meticulously goes about designing and building his product. But little things start taking longer than expected and start to add up — weeks quickly turn into months.
Six months later…
Steve is starting to get nervous. The product isn’t up to his standards, and his revised estimates put the product out at least another three months… maybe even six months. He’ll be out of money by then.
He realizes he needs help.
He hits up some of his close friends and tries to recruit them — offering up generous equity in exchange. But they don’t see what he sees and find it hard to justify leaving their well-paying jobs.
Steve attributes this setback to a “lack of vision” on his friends’ part and is even more determined to find a way to finish his product.
He decides to hit the pitching circuit and raise money.
He starts by contacting his previous startup’s founder, Peter, who readily agrees to meet with Steve. Peter likes the idea and offers to introduce Steve to several investors and leaves him with this advice:
“Make sure you put together a bullet-proof business plan first.”
Steve has never written a business plan before. So he downloads a few templates and picks one he likes. As he starts writing, he finds that he doesn’t know many of the things being asked but does his best anyway to complete the plan. He’s especially encouraged by the financial forecast spreadsheet. The more he plays with the numbers, the more he’s convinced that he’s on to something really big.
He knows a lot is riding at stake, so he spends many more days developing his elevator pitch, outlining his product roadmap, and polishing his 10-page slide deck.
He reaches out to Peter a few weeks later, who helps him set up half a dozen investor meetings. Steve is a nervous wreck during the first few meetings but thinks they go okay. He gets more comfortable with the practice and feels a lot better about his later meetings.
He doesn’t get an instant yes. But at least he doesn’t get an outright rejection, either. He debriefs Peter later, who reluctantly bursts his bubble.
…Sorry, Steve, but “you’re too early for us” and “come back in two or three months” are codes for “we’re not interested but too polite to say no”…
Steve is in a classic Catch-22. He can’t make people see his vision until he completes his product, but investors won’t give him the resources to complete his product.
What is he to do?
Steve still believes in his product and is determined to build it. He retreats back into his metaphorical garage and decides to self-fund his idea with part-time freelancing.
Progress is slow, but at least he’s still working on his product, nights and weekends, towards moving his idea forward…
Larry takes an entirely different approach…
Larry, too was hit by an awesome idea a year ago, but unlike Steve, he doesn’t start with a build-first or an investor-first approach. Larry recognizes that this approach used to work at a time when building products was really hard and expensive, but the world has changed.
Investors used to value intellectual property and funded teams that demonstrated they could build stuff. This is no longer the case…
Also, because building products was prohibitively expensive, teams that managed to raise funding used to have a significant unfair advantage over others because they could get to market faster and learn faster than their competitors. Even if they got the product completely wrong the first time around, they could still manage to course-correct and get back on track because few competitors were nipping at their heels. But the world is different today…
We live at a time when it’s easier and cheaper than ever to build products, which means that there are many more people “starting up” worldwide.
This creates many more choices both for investors and customers.
Investors today don’t value intellectual property but traction.
Traction is evidence that people other than yourself, your team, and your mom care about your idea — aka customers. More important, traction is early evidence of a business model. Investors today don’t fund solutions that work but business models that work.
This leads to an epiphany for Larry:
The business model, not my solution, is THE PRODUCT.
And just like any product, a business model can and should be built systematically. Larry spends half an afternoon sketching out his business model. Then does some back-of-the-envelope calculations and formulates a validation strategy…
When building a complex product, one doesn’t start with the easiest stuff but the hardest or riskiest stuff. Building a business model is no different. Building solutions come easily to Larry. So he instead focuses on what’s hard — building a customer.
Larry decides to start with a traction-first or a customer-first approach.
But how do you demonstrate traction without a product? Aren’t we back to the Catch-22? Not really, because…
Customers don’t care about your solution but their problems.
Larry knows that customers today are constantly bombarded with all kinds of products. The initial battle is getting their attention.
And here’s the counter-intuitive bit…You don’t need a product to do that, but a compelling offer that can stand in for your product.
The challenge today isn’t building a product but uncovering the right product to build.
You build a compelling offer piece-by-piece by first understanding your customers, their problems, and their existing alternatives. Once you have that down, defining a solution becomes a lot easier.
Here’s the exact process he uses:
Unlike Steve, who is still perfecting and polishing his product a year later, Larry defines his minimum viable product (version 1.0) in less than eight weeks.
A minimum viable product (MVP) is the smallest solution that creates, delivers, and captures customer value.
Following this approach, Larry avoids spending needless time, money, and effort building a product he hopes customers will buy with a product he knows customers will buy.
This puts Larry’s idea on solid footing, and he spends the next four weeks building out the first version of his solution. Once completed, he immediately starts charging his customers from day one, who are happy to pay because the MVP nails their must-haves and delivers value out of the gate.
Larry continually refines his product from here through many more customer conversations. This allows him to continuously outlearn his competition and stay ahead of them.
His customer base is growing, his revenue is growing, and so is his team and business model.
The difference between Steve and Larry is not differing skill sets but differing mindsets.
Steve is operating like an Artist and is primarily driven by his love for his product (solution). You can easily substitute Artist with Software Developer, Designer, Creative, Maker, Writer, Author, Hacker, Inventor… He takes a build-first approach which in today’s world is highly risky. The real question today isn’t: “Can we build it?” but: “Should we build it?”.
Larry, on the other hand, is operating like an Innovator.
Innovators turn inventions into working business models.
He is primarily driven by turning his ideas into a business model that works. He takes a customer-first approach because he considers that to be the riskiest aspect of his business model at the outset. Once he de-risks those starting assumptions, he continues to systematically de-risk his business model — prioritizing from high risk to low risk.
Most entrepreneurs start like Steve and eventually evolve into Larry.
I used to be a Steve too. I, too, was hit by an awesome idea. An idea so good I never told anyone but close friends sworn into secrecy. I spent a year building out my “big idea” in stealth. And, like Steve, I, too, struggled to get other people to see what I saw.
It took me roughly seven years to transition from Steve to Larry, and there’s been no looking back ever since.
This mindset shift has been a game-changer.
We All Have a Choice
You take the blue pill, the story ends. You wake up in your bed and believe whatever you want to. You take the red pill, you stay in Wonderland, and I show you how deep the rabbit hole goes. Remember, all I’m offering is the truth. Nothing more.
- Morpheus, The Matrix